New Features in the WhatsApp Business App for Fast-growing Businesses

 

New Features in the WhatsApp Business App for Fast-growing Businesses

Over the years how small businesses that use WhatsApp will grow and we want to support them with additional tools. Whatsapp developers will want to use the Cloud-based API though many will continue to use the WhatsApp Business app. Whatsapp developers are also working on advanced features for these businesses to help them run their operations beyond just a few people and further amplify their brand online – like the ability to manage chats across up to 10 devices so they can better handle an influx of chats. 

Whatsapp will also provide new customizable WhatsApp click-to-chat links to help businesses attract customers across their online presence. Whatsapp plans to offer these as additional, optional features for a fee in the WhatsApp Business app as part of new premium service and will have more details to share in the future. With these new ways to support businesses, values for person-to-business conversations still have not changed. 

People are in control of the businesses they chat with and businesses cannot message people unless they have requested to be contacted. We hope people enjoy the ability to chat with more of their favorite businesses on WhatsApp and can’t wait to hear how new businesses get built, grow and thrive.

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